Seniors Express Worry
In an effort to gauge the level of concern the average American has about his or her retirement, FGI Research conducted an independent survey entitled, “Consumers in Crisis.” The survey was designed to identify and measure how American consumers are reacting to changes in the economy. We asked respondents, with demographic qualities that reflect the 2000 census data, for their opinions. A clear majority of the seniors we contacted voiced concerns about their financial futures. In fact, the study revealed that 56% of seniors (aged 65+) are worried about having enough money on which to retire. As noted in the 60 Minutes report, “Many [seniors] fear they will never get to retire.”

All Demographics Feel the Pinch
Seniors today aren’t the only ones interpreting ill omens. When asked about their personal finances, half of all respondents said that their financial situation has “gotten worse than it was a year ago.” So, what is the answer for those Americans who are struggling to weather the financial storm? 63% of those surveyed are resolved to save more money in the next twelve months. Reflecting recent events, 53% believe that a government-insured savings account is the safest place for their investments, highlighting perceptions of economic instability. Indeed, the public is worried and looking for a safe investment. Companies competing for business in today’s economy would do well to address this issue in an effort to reassure consumers. Establishing, or in some cases, re-establishing, trust is a significant step along the path toward brighter futures.

Actionable Insights
The economic recession has obvious effects, on multiple levels, for anyone involved in business. Marketing must be oriented to express sensitivity to economic instability while still convincing consumers to buy. Pricing must shift to reflect tighter budgets for everyone. Internal restructuring will help companies save money, too. Where and how consumers save, invest their money, or spend money, all impact purchasing decisions and have real implications for those attempting to reach those consumers. The best way to survive the recession is with targeted research to follow the trends. Using survey data supported by the most advanced research methods, companies will have the know-how and resources to help them get through tough times along with everyone else.

Next Steps You Can Take

Survey Methods
Date of Study: 5/11/2009
Total Responders: 1402
Sample Source: FGI SmartPanel