AGILE INSIGHT PLATFORMS

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SMARTSPACETM ONLINE COMMUNITY

Newer and more innovative forms of qualitative research are being used to explore customer expectations and learn the broad strokes of the market landscape.  SmartSpace TM is our online community solution (MROC), where customers spend extended time discussing their opinions, commenting on other participants’ ideas, and dynamically sketching out the attitudes, perceptions, and emotions underlying them.

  • Benefits

    Asynchronous 2-way communication ♦ A wide variety of activities in the community ♦ Direct stakeholder participation ♦ Qualitative depth without the cost ♦ Professional moderation and analysis ♦ Recruiting and logistics ♦ And more...

  • Features

    State-of the science, user-friendly interface ♦ Flexible session lengths ♦ Real-time feedback and follow-up ♦ Both consumer-based and business-to-business focus ♦ Responsive design ♦ And more...

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SMARTPANELTM

Our custom online panel solution is the perfect way to keep in touch with your customers while maximizing your research budget.  A panel comprised of your customers allows you to quickly and easily conduct surveys and online community sessions efficiently and affordably.  FGI handles it all. 

  • Benefits

    Regular contact with your customers – for a quick question or a more in-depth study ♦ Append transaction or historical data to your panel to enrich your survey results even further ♦ Target specific segments of your customer base ♦ Save money when you don’t have to recruit for every customer study ♦ Increase customer engagement with your brand

  • Features

    Panelist website with your company’s branding for panelists to share ideas and take surveys ♦ Survey templates customized to your color scheme, constantly updated to incorporate new question types as needed ♦ Survey and panel profile data available in real time, all the time ♦ An experienced panel management team, from project manager to panelist relations, expert sampling and everything in between ♦ Full compliance with all federal and state regulations

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Got a question about custom online panels or online communities?
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