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FGI's mission is to provide the highest quality research that helps our clients succeed on their terms.
FGI is committed to delivering the information and insight our clients need to succeed...while providing flexible and professional client service, the highest quality sample and technology, research best practices, and on-time delivery.
FGI provides online sample, custom panels, turnkey data collection, and custom research solutions. We provide these integrated solutions across all major industries and research applications for both business-to-consumer and business-to-business clients.
Online Sample: FGI's SmartPanelTM is one of the most respected nationwide
panels of consumer households and businesses. Through the use of innovative recruiting and
sampling (iGAGE) practices, SmartPanel has become one of the largest high-quality
panels in the industry. FGI uses a rigorous set of processes to minimize "professional respondents"
and panelist overuse while maximizing panel responsiveness and accuracy. FGI also offers a wide array of global and specialty panels.
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Custom Panels: FGI offers one of the most unique and effective custom panel (also called proprietary panel) solutions in the industry. Using our SmartPanel technology platform, our rapid design process, and our professional panel management infrastructure, FGI can build a custom panel in two weeks or less. Once the client-specified panelists (frequently customers) are recruited, clients immediately begin using the panel for a wide variety of online studies. FGI ensures that all custom panels fully comply with federal, state and industry laws and standards.
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Turnkey Data Collection: Your final research results and insights are only as good as
the supporting data and information from the field. FGI Research is an established leader in
providing high quality data collection solutions that leverage our online panel and technology, our 80-seat phone center, and our direct mail facilities. FGI's experienced team of project managers has been delivering quality results on schedule and on budget for over 20 years.
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Full Service: FGI Research is home to many of the most complex and critical research assignments in the world. FGI combines deep analytical and industry expertise with advanced data collection capabilities to support an extensive portfolio of research applications. From questionnaire design to reporting...from custom satisfaction to segmentation...FGI offers full service solutions you can trust.
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It is abundantly clear that not all providers in the research industry are equally focused on delivering outstanding service, high quality, and consistent, on-time delivery. Since smaller companies do not own their own panels and survey technology, they cannot control many of the inputs that ultimately drive the quality, service and schedule of the research. On the other hand, the large public companies simply do not focus on sample/programming/data quality and they are frequently unwilling to provide flexible service because it does not fit their cookie-cutter, mass production service model.
FGI is different. Over the last 20+ years, we have built a large online panel, our own survey technology, a world-class phone center, proven best practices, and one of the most experienced teams in the research industry. As a result, FGI is able to control all aspects of the research process and therefore guarantee the highest levels of quality, client service, and on-time delivery. And while FGI continuously optimizes and scales our business processes, we pride ourselves on flexibly serving our clients' most unique and complex research requirements.
Again, we invite you to expect more from your research provider. We invite you to experience the FGI quality and service difference.
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