Statistical analysis conducted by FGI Research has shown that PQR scores and customer satisfaction are directly correlated. Dino Fire, Director of Marketing Science at FGI Research, discusses this correlation in his most recent webinar, PQR Research for Utility Companies: Improve Your Communications Strategy and Customer Satisfaction Score.
The PQR score of ...
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FGI Research, a leading full-service market research firm headquartered in Chapel Hill, was named one of the best places to work in North Carolina’s famed Research Triangle area.
“Of the dozens of awards we’ve won over the years, the ‘Best Places to Work’ award is very, very special,” says David Wilson, ...
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FGI Research Employee Kara Kennedy Davis receives MRA Chapter Service Award
Kara Kennedy Davis, Project Manager and FGI Research employee since 2004, was recently awarded with the “Marketing Research Association Chapter Service Award” for her service and work within the Atlanta/Southeast Chapter of the Market Research Association. The award is given ...
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FGI Research announces innovative updates to its online research community, the FGI SmartPanelTM Community.
2009 was a special year at FGI Research. In the midst of a (hopefully) once-in a-lifetime economic meltdown, FGI Research enjoyed a record year of growth and performance.
