Our team of market research professionals is dedicated to helping you succeed.
When you combine our passion for teamwork with our dedication to helping clients, the result is a need for flexibility and quick thinking that FGI’s team is ready to supply. Our employees are some of the most experienced, creative and talented professionals in the market research industry. They are adaptable, highly skilled and knowledgeable about multiple industries. When you bring them together, each performing to the highest standard in his or her respective role, you get a veritable “dream team” that will help your business accomplish its objectives, unearth deeper insights, and create competitive strategies that fuel your ultimate success.
Customer Relationship Manager (CRM)
Our clients benefit from having a dedicated Customer Relationship Manager whose goal it is to ensure total client satisfaction at every point in the relationship.
Project Manager
Each client is assigned a Project Manager who ensures the quality of all research, from design to completion. It is the Project Manager’s responsibility to coordinate all of our internal departments, to work in a focused way toward our client’s ultimate success.
Project Coordinator
The Project Coordinator contributes to the team by assisting the Project Manager and other team members with operations. The Coordinator handles production activities like panelist support, background research and project feasibility.
Analyst
Our clients have access to a professional Analyst, who works closely with Project Managers and CRMs to provide input on questionnaire design and research methodology. They are also experts in data analysis and reporting.
Data Manager
Each project team includes a Data Manager, who is responsible for data cleaning, coding, and outputting deliverables. Their role is to ensure that our clients receive data of the highest quality.
Sample Preparation
Our Sample Prep Specialists ensure that sample satisfies client specifications for quality, timeliness and on-budget results every time.
Traffic
To ensure that our clients’ projects stay on schedule, our Traffic Manager works to schedule and coordinate internal production resources.
Programming
Our programmers are the backbone of our research operations. They are capable of programming all kinds of studies, no matter how complex, no matter on what platform, even for online communities, focus groups, custom panels and other forms of online data collection.
Quality Control
At every stage of our project management process, Quality Control personnel ensure that all surveys and data reflect standards of accuracy, representativeness and quality. Our checks guarantee that your methodologies, surveys, data and reports are delivered without errors.
We at FGI Research believe that our clients deserve the best: they deserve experienced and accountable marketing research teams who provide non-stop support, proactive ideas, comprehensive service, and a deep commitment to making every single study successful. To learn more about working with FGI, contact our New Business Development leaders today.
